Privacy Policy

PART 1 – INTRODUCTION

We have the authority to choose how we will store and handle any personal information we get or gather about you. We are dedicated to safeguarding your personal information and respect your right to privacy. We promise to follow this Privacy Policy when storing and using your personal information.

Kindly carefully read this privacy statement. There may be periodic changes to this privacy statement. This privacy statement will be reviewed on a regular basis, and any revisions will be announced on our website. We want you to be aware of how we gather and handle your personal data, therefore we ask that you visit this page frequently for updates.

This privacy statement has been written with clarity and conciseness in mind. It doesn’t go into comprehensive depth about every facet of how we gather and utilize personal information. On request, we would gladly offer any more details or clarifications, nevertheless. Please use the information below to get in touch with us if you have any questions or issues regarding any personal information or data that is included in our privacy policy.

We do not intentionally gather data pertaining to minors, nor is our website designed with children in mind. Not to contradict the aforementioned, minors under the age of sixteen are not supposed to use this website. Information about or from anybody under the age of sixteen is not permitted on the website. We do not intentionally gather personal data from minors younger than sixteen. Please do not use this website or any of its features, register on the website, make any transactions through the website, or supply any information if you are under 16 years old. Use our website’s interactive or public comment features, or provide us any personal information about you, such as your name, address, phone number, email address, or any screen name or moniker. Which user are you able to use? We reserve the right to remove any personal information we may have obtained from children under the age of sixteen if we discover that we have done so. Please email [email protected] if you think we may have any information from or about a kid under the age of sixteen.

PART 2 – HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise any of your data rights as set out in the section below, please contact us using one of the following methods:

Via email: [email protected]

PART 3 – WHAT DATA DO WE COLLECT?

Any information that may be used to identify a specific individual is considered personal data. De-identified (anonymous) data is not included.

Processing your personal data is what we do whenever we gather, keep, use, disclose, or remove it. We will process many types of personal data about you as a user of our applications, customers, visitors, or website, which we have categorized together as follows:

• Identity data – data that identifies you including your name, title, username, date of birth and gender.
• Contact data – your contact details such as billing address, delivery address, email address and phone number.
• Purchase data – information relating to products you have purchased from us, including how often you have purchased from us, whether you have used any discount codes or gift card codes or other offers , what products you have purchased, how much you have spent with us and information related to your membership in our membership rewards program, Representative Reputation, including Representative points How much Prestige you’ve collected and what reward level you’re at.
• Security data – for your security, we keep an encrypted record of your login password.
• Customer Service Data – information relating to your interactions with our customer service team via email, phone, online chat or by post, or by submitting an inquiry form on the site our website or contact us via our social media pages. For example, information you provide when you make a general inquiry, ask us for product advice or in the unfortunate event that you need to make a complaint to us.

Financial data – data we collect if you buy products from us, such as your bank account and payment card details.

Marketing data – information that we gather when you subscribe to our newsletter or other marketing materials. This information includes your choices for us to contact you in this manner, information about data opt-outs, any other offers or discounts we may have sent you, and information about how to get in touch with us. You connect with and reply to our marketing messages.

Technical data – electronic information that processing equipment automatically records and stores. This information includes the specifics of the device(s) you use to access our services, your IP address, login information, the type and version of your browser, the time zone and location settings, the country and phone code where your device is located, the operating system, and other platforms and technologies on the devices you use to access our emails and websites.

Usage data – details on how you use our website, including as the pages and goods you visit, how long you stay on it, and how you browse and interact with it information on the products you have in your wishlist and those you have shown interest in, the advertisements you have seen and clicked on, the items in your shopping basket, any clusters, the search terms you used, and whether you have run into any issues. We also gather information about your access to our website, including the searches you perform and the phrases you employ.

Social media data – data you provide directly to us about your social media accounts or data we have access to when you connect with us or like or follow social media accounts Our social network name, photo, date of birth, location, occupation, interests and other information and content you provide through your social network account.

Additionally, we gather, utilize, and distribute aggregate data—such as demographic or statistical data—for whatever reason. Although aggregated data could come from your personal data, it is not legally regarded as personal data as it cannot be used to identify you. For instance, we could combine your usage information to determine the proportion of visitors using a specific website feature. We will regard combined data as personal data, nevertheless, if we link or combine aggregated data with your personal data in a way that makes it possible for it to identify you either directly or indirectly. shall be utilized in compliance with this privacy statement.

PART 4 – WHEN DO WE COLLECT YOUR DATA?

Direct interactions: We collect personal data directly from you when you interact with us or correspond with us directly via our websites or apps, by email, online chat, by post or on social media. This includes personal data you provide when you:

• visit our website;
• create an account on our website or app;
• become of member of Represent Prestige, our members rewards programme;
• place an order for any of our products;
• subscribe to receive our marketing communications;
• engage with us on social media, such as by following us, liking our posts, commenting on our posts or sending direct messages;
• contact us by any means including filing out an enquiry form on our website or by sending us an email;
• give us feedback or respond to our request for feedback;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• comment or review our products.

Technology or automated interactions: When you interact with our website, our systems automatically collect information about your device, actions and browsing patterns. We collect this personal data (specifically Technical and Usage data) using cookies, tracking pixels, server logs and other similar technologies.

PART 5 – HOW AND WHY  WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. The legal basis will vary depending on the reason we are collecting your personal data. Sometimes we might rely on more than one legal basis when we process your personal data depending on why we are using your data. Please contact us as any time if you need more information about how we are using your personal data and which legal basis we are relying on.

We have summarised below the legal basis we rely on to use your personal data and examples of how this works in practice:

• Where taking action at your request before to entering into a contract, or where it is required for the fulfillment of a contract to which you are a party

When you buy things from us, we must process your data in order to fulfill your order, deliver it, and collect payment from you.

In order to administer and maintain your membership in Represent Prestige, our loyalty program where you receive rewards for purchases, we may also depend on contractual requirements.

• Where we have your consent to do so, subject to your right to withdraw consent

If you have consented to receive marketing messages from us in this manner, we may send you emails or texts. Email marketing providers employ pixels embedded in our emails to monitor your interactions with them (e.g., sent, opened, flagged as spam, or unsubscribed), as well as any features you click on. They also gather Technical Data (e.g., device type and location when opening emails). As a result, we will be able to send you emails with material that is more pertinent to you.

In order to send you marketing emails and/or texts without requesting your express opt-in consent, we could depend on “soft opt-in.” To learn more about soft opt-in, please see the section on legitimate interests below.

• Where it is necessary to comply with a legal or regulatory obligation that we are subject to

We are subject to legal and regulatory obligations that require us to process your personal data, for example, anti-money laundering obligations, compliance with subpoenas and government requests, and consumer contracts legislation.

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests

In order to create an understanding of what you might need, desire, or find interesting, we may analyze your personal information, including Identity, Contact, Customer Service, Review, Marketing, Purchase, Technical, Usage, and Social Media data. With this understanding, we will be able to send you appropriate marketing messages. If further information about you is accessible from third parties, we could use it for this reason.

The following are some of our legitimate interests in using your personal data for our own business purposes:

• To manage our relationship with you and notify you about changes to our terms and conditions or this Privacy Policy (which may include the processing of Identifiable data , Contact, Purchase, Security, Customer Service, Reviews, Marketing, Usage, Technical and Social Media);
• To promote our products and business, including via our website, via email, via our apps and via social media (which may include processing Identity data, Contact, Purchase, Customer Service, Reviews, Marketing, Usage, Technical and Social Media);
• To personalize our marketing to you to provide you with a better and more engaging experience (which may include processing Identity, Contact, Purchase, Customer Service, Review data Pricing, Marketing, Usage, Technical and Social Media);
• Where we obtain your contact information in the course of selling or negotiating the sale of a product or service to you, we may rely on ‘soft opt-in’ to send you emails and/or texts direct marketing related to similar products or services if you have not opted out (which may include the processing of Identity, Contact, Purchase and Marketing data).
• To manage, administer, operate and operate the Prestige Representative loyalty program including reward tiers and the earning and redemption of points and other rewards and benefits, contact you periodically about your Representative Prestige membership including your profile, status and points earned as well as analyze and manage the activity and use of your Representative Prestige, including points collected and redemptions and any offers, rewards or discounts used (which may include the processing of Identity, Contact, Purchase, Customer Service and Financial data);
• To communicate with you about your account on our website or app or your purchases and to respond to your queries, refund requests and complaints (which may include Identity, Contact, Purchase, Customer Service, Marketing, Usage and Social Media data processing);
• To conduct our business and operate as a clothing retailer, to enhance our business and community interests and operate profitably (which may include processing data) Form, Contact, Purchase, Customer Service, Reviews, Marketing, Usage, Technical and Social Media);
• To grow and develop our business, improve our products and services, websites, applications and customer services (which may include processing Identity, Contact data Contact, Purchase, Customer Service, Reviews, Marketing, Usage, Technical and Social Media);
• To process orders for products including payment management, collection and recovery of amounts owed to us (which may include processing Identity, Contact, Purchase, Financial, Services data Customer, Reviews, Marketing, Usage and Social Media);
• To send you survey requests and feedback to help us improve our products and services (which may include processing Identity, Contact, Purchase, Customer Service, Reviews data , Marketing, Usage and Social Media).
• To ensure our website and online store and app are being used in compliance with relevant terms and conditions (which may include processing Identity, Contact, Purchase, Security, Customer Service, Financial, Review, Marketing, Usage, Technical and Social Media data); and
• For fraud prevention, anti-money laundering, and for the prevention or detection of crime (which may include processing Identity, Contact, Security, Financial, Usage and Technical data).

PART 6 – CHANGE OF PURPOSE

Until we reasonably determine that we need to use your personal data for another reason and that reason is consistent with the original purpose, we will only use it for the reasons for which it was obtained. We will notify you and provide an explanation of the legal justification if we want to use your personal data for an unconnected purpose. In accordance with the aforementioned guidelines, we may treat your personal data without your knowledge or consent if necessary or allowed by law.

PART 7 – IF YOU FAIL TO PROVIDE PERSONAL DATA

Should we require personal information from you to fulfill our legal duties or carry out a contract we have with you, and you refuse to give it to us when asked, we might not be able to carry out the applicable contract (such delivering your items or handling your payment). We might have to terminate the applicable contract in this situation.

PART 8 – DATA SECURITY

We have implemented the necessary security measures to guard against the unintentional loss, alteration, disclosure, or unauthorized use or access to your personal information. Authorized Represent staff members who require access to your personal data in order to do their jobs can access it. Any employee of Represent who has access to your personal information will only process it as directed by us, and they will all be bound by a duty of secrecy.

Additionally, we have policies in place to handle any suspected breaches of personal data. If we are legally obligated to inform you and any relevant regulator of a breach, we will do so.

Unfortunately, however, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

PART 9 – HOW LONG WILL WE KEEP YOUR DATA?

Your personal information will only be kept by us for as long as is reasonably required to achieve the goals for which it was acquired, including meeting any legal obligations, accounting needs, or reporting obligations.

We take into account the quantity, kind, and sensitivity of the personal data as well as the possibility of harm from improper use or disclosure of the data when determining the proper retention period. your personal information, the reasons we handle it, if there are any other ways we could accomplish those goals, and any relevant legal obligations.

In relation to marketing consent, we may occasionally ask for your updated consent if we have not heard from you for a while to check whether you still wish to receive emails or newsletters. our message or not. If you decide to opt out, we will keep a record of this along with your email address or other contact details to ensure that we do not send you marketing communications in future.

In some cases, we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use your information. this information indefinitely without further notice to you.

PART 10 – WHO DO WE SHARE YOUR DATA WITH?

We may share your personal data with the following third parties in order to perform a contract with you, comply with a legal or regulatory obligation, in our legitimate interests of conducting our business or where you have consented:

• Third parties support our website and applications and provide other business systems.
• Companies that operate as couriers;
• Our return service providers.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of all or part of the assets of Apparel, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding in which personal information held by Apparel Clothing Representative about our users and customers is among the assets transferred. We may also seek to acquire other businesses or merge with them;
• Professional advisors, including lawyers, bankers, auditors and insurers providing consulting, banking, legal, insurance and accounting services;
• Courts, arbitrators, litigants, tax authorities and government agencies comply with any court order, law or legal process, including responding to any government, regulatory request or subpoena appear in court or to enable us to enforce any agreement with you;

We require all of our data processors to respect the security of your personal data and to process it in accordance with the law. We do not authorize our data processors to use your personal data for their own purposes and only permit them to process your personal data for specific purposes and in accordance with instructions. ours.

PART 11 – INTERNATIONAL TRANSFERS

If we need to transfer your data outside the United States, we ensure that your data receives substantially the same protection as if it were being processed within the United States by ensuring Ensure that at least one of the following safeguards is implemented:

We will transfer your personal data to countries deemed to provide an adequate level of protection for personal data in accordance with the full regulations of the United States (in the case of data transfers from the United States).
In some cases, we will take steps to ensure that the recipient has an appropriate level of protection for the rights and freedoms of the data subject in relation to the processing of personal information and have appropriate and appropriate safeguards in place to comply with data protection laws. Please contact us if you would like further information and a copy of such agreements.

PART 11 – WHAT ARE YOUR RIGHTS OVER YOUR DATA?

You have certain rights in respect of the personal data that we process about you (where we are the data controller because we determine the purpose and means for which that personal data shall be processed):

• The right to request access to your personal data we hold and to receive certain information relating to that data;
• The right to request that we correct inaccurate data or complete incomplete data;
  The right to receive or request the transfer of your personal data to third parties in a structured, commonly used and machine-readable format (note that this right only applies to automated information that you have initially consented to our use or where we have used the information to perform a contract with you);
• The right to have your personal data erased if it is no longer necessary in relation to the purposes for which it was collected or processed or if you have successfully objected to the processing (note, however, that we do not always may also comply with your deletion request for specific legal reasons that will be notified to you, if applicable, at the time of your request);
• The right to object to how we process your personal data in certain circumstances, including the right to request that we do not process your personal data for marketing purposes;
• The right to restrict the processing of your personal data, for example if you want us to establish the accuracy of the data or you object to our use of your data but we need to verify whether we whether I have a lawful basis to use that data.

PART 12 – CONTACT INFORMATION 

You can reach us at [email protected] if you would like to: access, rectify, revise, or remove any personal information we have about you; file a complaint; or simply want more information. Detailed contact information:

• Mon-Fri: 8:00 am – 5:00 pm
• Phone number: +1 325 603-9780
• Address business:  4505 Dustin Dr, Sioux City, IA 51111, USA